How to migrate user data in G Suite?

You can migrate email using the data migration service, if your legacy environment is listed below.

  • Microsoft® Exchange Server 2003, 2007, 2010, 2013, 2016, or Exchange Online (Office 365®)
  • A webmail provider that uses the IMAP protocol, such as Bluehost®, Yahoo!®, or Zoho® 
  • Another G Suite account
  • A personal Gmail ( account

We will discuss about Migrating email from IMAP-based webmail providers in this Article:

Step 1: Set up the data migration service

  • Sign in to your Google Admin console. Sign in using an account with super administrator privileges by accessing below URL:
  • From the Admin console Home page, go to Data migration.
  • Click Set Data Migration Up.
  • Under Migration Source, select GoDaddy IMAP or Other IMAP Server. Make sure Email is selected as the data type.
  • Under Connection Protocol, choose an option:
    • Auto Select (Recommended)
    • IMAP and in the Server URI field, enter your IMAP         server name (for example,
  • Under Role Account, enter the email address and password for your role account.
  • Click Start.

Note: If the connection fails, verify the role account and connection protocol information is correct. Then, click Start again.

  • Under Migration Start Date, accept the option that appears or choose a start date for your migration.
  • Under Migration Options, accept the options that appear or choose to exclude some data.
  • Click Select Users.

Step 2: Migrate email from IMAP-based webmail providers

Before you begin to migrate, complete the steps-1 above to set up the data migration service. Then, choose whether to migrate email for a single user or for multiple users.

Migrate email for a single user:

  • Click Add user.
  • In the Source Email field, enter the user’s legacy email address.
  • In the G Suite Email field, start typing the user’s new G Suite email address and choose from the list of suggested users.
  • In the Password field, enter the user’s password for their legacy email account.
  • Click Start.

Migrate email for multiple users:

  • Click Bulk upload with csv.
  • Click Attach File to upload the migration CSV file containing the legacy email addresses and the new G Suite email addresses.
  • Click Upload and Start Migration.
  • If there are errors in your file, choose an option:
    • To update the file, click Cancel. Then, upload the updated file.
    • To ignore the incorrect mappings, check the Ignore errors box.

Note: To exit a completed migration,

  •  click More >> Exit migration.

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