Step 1:

• Boot into Windows 7 installation DVD
• Click on Next

Step 2 : Take note of windows 7 drive letter. In this example it is drive E

Step 3: Click “Command Prompt” to access the command prompt window.

Step 4:

• Replace UTILMAN.exe with CMD.exe

• Replace drive letter E with your Windows 7 drive letter
• To backup utilman.exe, run command:

copy e:\windows\system32\utilman.exe e:\

• Replace utilman.exe with cmd.exe

copy e:\windows\system32\cmd.exe e:\windows\system32\utilman.exe

Click ‘Restart’ to reboot Windows

Step 5: Click “Easy Access” icon

It will execute cmd.exe which open up command prompt window.

Step 6: Reset User password

• To reset user password (ex: administrator), run command:

net user administrator abc@123

• Replace abc@123with your own password
• Login Windows with that user and the new password

Step 7: Restore Utilman.exe

• You will need boot back into Windows 7 installation DVD
• Choose ‘Next’, then ‘Repair your computer’
• Take note of Windows 7 drive letter where it’s being install
• Select ‘Command Prompt’
• To replace current utilman.exe with the backup in earlier step, run command:

copy e:\utilman.exe e:\windows\system32\utilman.exe

• Click ‘Restart’ to reboot Windows

Step 8: Check “Ease Access”

• Click on Ease Access to make sure it’s the version we just restore
• Login Windows Step 9: Delete Backup Utilman.exe